Proso AI – Pricing Policy (India) is designed to ensure transparency and fairness in all transactions conducted within the country.
Effective Date: 20th February 2020
Legal Entity in India: Proso AI Technologies Pvt Ltd
Applicable Currency: Indian Rupees (INR)
Registered Office: 5th Floor, Tower A, BLDG10, DLF Cyber City, Gurgaon, HR India– 122002
GSTIN: 09AALCP0693G2Z2
Support Contact: support@proso.ai | +91 9240205100
1. Scope and Applicability
This Pricing Policy ("Policy") outlines thestandards and practices related to the display, disclosure, and collection offees for products and services provided by Proso AI to users in India.
This Policy is applicable only to transactions madethrough Indian payment gateways and invoiced by Indian legal entities, namely:
- PROSO AI TECHNOLOGIES PRIVATE LIMITED, and
- PROSO AI India PRIVATE LIMITED
Our pricing practices adhere to the following regulatoryframeworks:
- Reserve Bank of India (RBI) regulations
- Goods and Services Tax (GST) Act
- Consumer Protection (E-Commerce) Rules, 2020
- RBI’s Payment Aggregator & Gateway Guidelines
2. Currency and Taxation
All prices for Indian users are displayed and collectedin Indian Rupees (INR).
- The prices shown include all applicable taxes, including GST.
- Our GST number: 09AALCP0693G2Z2
- Tax invoices will show a detailed GST breakup (base amount + applicable GST %).
- Unless stated otherwise, prices listed on our website and platforms are the final payable amount.
3. GST Compliance
As a registered GST entity in India, we issue fullycompliant tax invoices for all purchases. Each invoice contains:
- Our legal entity's GSTIN
- Customer billing details, including GSTIN (if applicable)
- Clearly itemized base price, tax breakdown, and total amount payable
- Relevant SAC (Services Accounting Code) for services provided
This ensures transparency and facilitates input taxcredit (ITC) for eligible business customers.
4. Price Components Explained
Our pricing may consist of one or more of the followingelements:
- Base Price: The core cost of the service or product
- GST: Calculated as per applicable slab under Indian law
- Discounts & Promotions: Clearly stated on product pages and applied before final checkout
- Recurring Fees: Applicable for subscription-based services (clearly disclosed during purchase)
5. Subscription Plans
We offer flexible subscription models to suit diversecustomer needs:
- Billing Options: Monthly, Quarterly, and Annual
- Displayed Pricing: All-inclusive INR pricing for each billing cycle
- Auto-Renewal: Plans may auto-renew unless explicitly cancelled before renewal date
- Cancellation/Refund Policy: Displayed during plan selection and governed by our Refund Policy
- Invoice Delivery: Emailed to users and available for download through the user dashboard
6. Pricing Changes
We reserve the right to update our pricing at any time.To ensure transparency:
- Advance Notice: At least 7 days’ notice will be given via our website or dashboard for any pricing changes
- Applicability: New prices apply only to future purchases or upcoming renewal cycles
- Existing Users: Active subscriptions will retain current pricing until their next billing cycle
7. Cross-Border Price Reference
While our services may also be offered globally viaaffiliated companies, pricing and billing are localized:
Region Entity Name Currency
USA Proso AI Inc USD
UK Proso AI Technologies Ltd GBP
Australia Proso AI Pty Ltd AUD
Note: If you are an Indian resident or using an Indian payment method, your transaction is processed in INR and governed by this Pricing Policy, regardless of the international pricing structure.
8. Invoicing and Receipts
For all purchases, a digital invoice will be:
- Generated in Indian Rupees (INR)
- Delivered via email or made available in your account dashboard
- Issued in the name of PROSO AI TECHNOLOGIES PRIVATE LIMITED or PROSO AI India PRIVATE LIMITED
- Structured to comply with Indian GST guidelines
9. Contact Us
For all billing, pricing, or invoice-related concerns,reach out to our support team:
- Email: support@proso.ai
- Phone: +91 9240205100
- Support Hours: Monday to Friday, 9:00 AM to 6:00 PM IST
- Postal Address: Proso AI Technologies Pvt Ltd, 5th Floor, Tower A, BLDG10, DLF Cyber City, Gurgaon, HR India– 122002
10. Disclaimer
This Pricing Policy is subject to change in accordancewith updates to Indian financial regulations, tax laws, or business practices.Updates will be communicated via our website or official communication channels.
By continuing to use Proso AI services after suchchanges, you agree to the updated pricing terms.