ERP–WMS Integration Across Microsoft 365, Oracle & Salesforce Ecosystems

Overview

Turning Inventory Risk into Financial Control

ERP–WMS Integration Across Microsoft 365, Oracle & Salesforce Ecosystems

A growing retail and distribution business was facing a paradox.

Revenue was increasing. Orders were flowing. Warehouse activity was high.

Yet profitability was inconsistent, working capital was under pressure, and margin reporting lacked clarity.

The issue was not sales performance.
It was inventory risk hidden inside disconnected systems.

Warehouse operations were managed through a standalone WMS.
Financial reporting was handled in an ERP platform.
Sales forecasting and pipeline data resided in CRM.

Because these systems were not structurally integrated:

  • Inventory valuation lagged actual stock movement
  • Cost of goods sold (COGS) was recognized late
  • Overstocking tied up capital unnecessarily
  • Procurement decisions were made on outdated financial data
  • Finance and operations reported different “versions of truth”

Inventory was being measured operationally — but not governed financially.

To restore control, the organization initiated an ERP–WMS integration strategy aligned across Microsoft, Oracle, and Salesforce ecosystems.

Requirements

Our Solution

Automated Cost Recognition & Margin Protection

We repositioned integration not as an IT initiative — but as a financial governance strategy.

Warehouse systems were integrated directly with ERP financial modules to ensure every physical stock movement carried an immediate accounting impact.

This included:

  • Aligning WMS workflows with Microsoft Dynamics 365 inventory and finance modules for real-time ledger updates
  • Structuring automated costing logic within Oracle NetSuite to ensure accurate COGS and valuation posting
  • Connecting sales forecasting and demand data from Salesforce with ERP procurement planning

The result:
Inventory movements, financial reporting, and demand forecasting were no longer isolated functions.

They became a synchronized capital management system.

Automated Cost Recognition & Margin Protection

We implemented:

  • Automated COGS recognition upon dispatch
  • Real-time inventory revaluation based on costing methodology
  • Ageing analysis alerts for slow-moving SKUs
  • System-driven write-off recognition
  • SKU-level margin visibility

This eliminated quarterly financial adjustments and reduced reporting distortions.

Working Capital Visibility & Risk Monitoring

A centralized financial intelligence layer was introduced to provide leadership with:

  • Live inventory valuation
  • Capital tied up in non-performing stock
  • Gross margin tracking by product category
  • Procurement exposure alerts
  • Cash conversion cycle indicators

For the first time, inventory was visible not just as stock — but as financial exposure.

Results:

• Improved accuracy of inventory valuation across financial statements

• Reduced excess purchasing driven by outdated data

• Faster and more accurate COGS recognition

• Stronger alignment between finance and warehouse teams

• Improved working capital utilization

• Increased audit confidence and reporting transparency

Most importantly, leadership shifted from reactive inventory management to proactive capital governance.

Strategic Takeaway

For growing businesses, inventory often represents the largest concentration of working capital.

When ERP, warehouse, and CRM systems operate independently:

  • Margins erode quietly
  • Cash becomes trapped in excess stock
  • Financial reporting lags operational reality
  • Strategic decisions rely on incomplete information

Integration across platforms such as Microsoft Dynamics 365, Oracle NetSuite, and Salesforce is not merely technical alignment.

It is financial control infrastructure.

Inventory is not stock on shelves.

It is capital in motion — and without integration, that capital becomes r

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