How a Global Logistics Company Streamlined Shipment-to-Invoice Operations — Without Replacing Its Oracle ERP
A global logistics and freight management company operating across multiple regions was experiencing growing delays between shipment completion, billing approvals, and customer invoicing. As shipment volumes increased, finance teams struggled to validate delivery confirmations, operations teams relied on spreadsheets to track billing readiness, and leadership lacked real-time visibility into revenue recognition.
Although the organization already used Oracle ERP for finance, Salesforce for customer and contract management, and Microsoft Azure for data infrastructure, the systems were not operationally connected. This created manual coordination across regional teams and slowed the shipment-to-invoice cycle.
Proso AI partnered with the logistics provider to restore operational flow by orchestrating workflows across Salesforce, Oracle ERP, and shipment tracking systems using Microsoft Azure and Oracle Integration Cloud. The solution automated billing readiness validation, improved cross-functional visibility, and accelerated invoicing — without modifying the ERP core or disrupting existing operations.
Reduce delays between shipment confirmation and invoice generation across regions
Shipment-to-Invoice Workflow Orchestration: Using Oracle Integration Cloud (OIC) and Microsoft Azure Logic Apps, Proso AI connected shipment confirmation systems with Oracle ERP billing workflows and Salesforce customer contracts. This enabled automated invoice readiness validation once deliveries were confirmed. Orchestrate shipment-to-invoice workflows using Oracle Integration Cloud (OIC) and Microsoft Azure Logic Apps, automatically validating shipment completion and triggering billing workflows in Oracle ERP without modifying the ERP core.
Connect Salesforce contract and customer data with billing workflows to ensure invoice validation aligns with customer pricing agreements, billing cycles, and service terms.
Eliminate spreadsheet-based billing coordination and manual follow-ups
Build Microsoft Power BI operational dashboards to give finance and regional operations teams real-time visibility into delivered-but-unbilled shipments, approval queues, and invoice status.
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